Customer Experience
With a retail background prior to founding Square Box, we have a natural passion for Customer Experience. Over the years we have developed this passion into an interactive training programme that we have experience of delivering, with excellent results, across all sectors – retail, hospitality, tourism, sales, production, to name but a few.
Individuals Make People Relax, Enjoy, Shop, Spend
IMPRESS is a totally unique, interactive and motivating Customer Experience Training Programme.
Moving away from the traditional approach, this training is based around employees strengths; why they were employed, what skills they have shown and do they use them.
This unique model and approach to Customer Experience training is now widely used across various business sectors including retail, hospitality and service with great feedback from all as to the relevance of the training.
'The people who work for you are inventive, energetic, creative and enthusiastic… except for the 8 hours they work for you!'
Our challenge is to create an environment where your staff don’t see it as work but as an extension of their life!
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